Risk Profiles

From Service Governance
Jump to: navigation, search

Risk Profiles

ABC Retail

ABC Retail

Risk Profile of services

Risk 10, Risk 10, Risk 10, Risk 10, Risk 10, Risk 10, Risk 10, Risk 9, Risk 9, Risk 9, Risk 9, Risk 9, Risk 8, Risk 8, Risk 8, Risk 8, Risk 8, Risk 8, Risk 8, Risk 8... further results

 Risk
Store operations10
Store card10
Direct/indirect procurement10
Category profitability analysis10
Returns10
Master data management10
Vendor management10
Source strategy9
Coupon voucher management9
Stock audit9
Transport:fleet visibility and tracking9
Procurement visibility and tracking9
POS management8
Pricing and billing8
Multi-channel order management8
Service Governance Programme8
Store registry8
Transport planning and management8
Returns management8
Large Branches8
Freight costing7
Supply chain7
Store delivery support7
Material / fleet tracking7
Inventory planning and management7
Sourcing7
Communication and advertising support7
Continual Improvement7
Farm Management7
Category management7
Small Branches6
Online catalogue6
Cheque authorization and processing6
Spend analytics6
Warehousing and storage6
Logistics support6
Distribution and planning6
Supply order collaboration6
Credit card authorization and processing6
E-commerce - Home Shopping6
External Audit6
Inventory forecasting/analytics6
Virtual warehousing6
Warehouse management5
Requirement processing5
Product tiering/mapping5
Planograming and space management5
Promotional planning5
E-tags RFID Pilot5
Distribution management5
... further results


RiskVolumeService costValue/Cost ratioMeasureService Design Package
10512333,0200.14customer satisfaction
staff satisfaction
efficiency
outage
spoilage
shrinkage
SDP Store operations
10669393,7320.01customer retentionSDP Store card
10903104,8310.23relative effectivenessSDP Direct/indirect procurement
10853187,4660.04marketing satisfactionSDP Category profitability analysis
10816596,3730.01forecast accuracySDP Returns
106,293456,9300.01cost vs efficiencySDP Master data management
10386585,2030.07churn vs efficiencySDP Vendor management
938330,5280.43Turnover vs cost improvementSDP Source strategy
9785279,6260.04redemption percentageSDP Coupon voucher management
9951367,0530.09Policy compliance improvementSDP Stock audit
9438241,1970.09order/response improvementSDP Transport:fleet visibility and tracking
9773549,5870.4cost reductionSDP Procurement visibility and tracking
8899538,9360incident reductionSDP POS management
81,056284,1670.11customer satisfaction
supplier satisfaction
SDP Pricing and billing
81,169336,0480.12channel effectiveness
value - cost ratio per channel
SDP Multi-channel order management
86,0431,4741.44Increased value
Decreased cost
SDP Service Governance Programme
8833588,9100.03incident reductionSDP Store registry
8686526,4800.07usage vs costSDP Transport planning and management
8698301,7720.02cost vs customer satisfactionSDP Returns management
81,0382,196,5320.99ReceiptsSDP Large Branches
7950349,8890.13Cost reductionSDP Freight costing
7476608,3050.03Over stocking
Under stocking
Wastage
Cost vs Order
Delivery time
SDP Supply chain
798092,9110.26Over stocking
Under stocking
Wastage
SDP Store delivery support
7837336,2930.12cost reduction vs value improvementSDP Material / fleet tracking
71,069436,6270.02forecast acuracySDP Inventory planning and management
770782,8500.17Turnover vs cost improvementSDP Sourcing
738436,2700.99CRMSDP Communication and advertising support
75731.31Increased value
Decreased cost
Increased efficiency
Reduced Downtime
Reduced waste
Reduced shrinkage
SDP Continual Improvement
75,5677,3441.13Increased yield
Improved quality
Reduced waste
Improved animal welfare
SDP Farm management
7611127,1190.22CRM improvementsSDP Category management
62,197540,3720.07ReceiptsSDP Small Branches
… more services