FAQ

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FAQ

Service Governance
How does Service Governance relate to Best Practice advice? Service Governance is based on, amongst others, this guidance:
  • The Cadbury Report on Corporate Governance
  • The King report on Corporate Governance
  • The Management of Value (MoV®)
  • The Management of Risk (MoR®)
  • The Management of Portfolios (MoP®)
  • Service Management Best Practice - ITIL®
  • Service Governance
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Business Analysis (including BABOK®)
  • The Management of Successful Programmes (MSP®)
  • The Open Group Architecture Framework (TOGAF®)
  • Cobit®
What is a Service Portfolio? The service portofolio
Governance
Service Portfolio
Enterprise Service Management
Enterprise Architecture
Value, Risk, Availability, Security, Capacity, Programmes, Portfolios and Projects
Measurement & Control
Benefits of Service Governance